I am associated with the Customer Retention process at Adobe Systems India Pvt Ltd which includes implementation of various retention strategies to hold the consumer base by offering promotional deals to the existing customers’ w.r.t software services on cloud platforms. The process covers the global consumer network including individuals, small and medium business teams and large enterprises. I have an experience of 5 years in different business verticals. I am an MBA (Marketing) from Visvesvaraya Technological University.