Working in social media is a constant challenge and adventure and I never want it to end. Each day, I get to put my creative, strategic, investigative and people skills to great use. Apart from the relationship-building aspect, the other most rewarding part of my job is inspiring and teaching individuals and companies to embrace social media.
I've spent the past 5 years managing communities, writing content, creating strategies, building teams and helping companies with social business transformation. Video games, fashion, auto, in-house, agency-side, B2C and B2B.
I also have over 10 years of customer service experience, again, in a wide range of applications - retail and office admin...