1. Digital Strategy, eCommerce Solutions, Digital Marketing, e-Business, e-Commerce Strategy, Product Development/Management, Marketing Strategy, Web Analytics, Marketing Automation
2. Customer Experience;Customer Strategy; Customer Service Processes; Outsourcing/ CRM
3. Business Process Re-engineering, Processes Optimization, Processes Transformation
4. Business Technology - partnerships, choosing solution: CRM, ERP
5. Growth Strategy
6. project and program management/ agile project management
EXPERTISE:
E-Commerce, CRM, Consumer Trends, Industry Solutions, Emerging Digital Solutions, Business Transformation Technology and Implementation, Revenue & Market Growth Strategy, Technology Ad...