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Bengaluru Area, India India

Program Director - Systems Assurance, Customer Support and Tools Development at IBM

Technology / Software / Internet

A seasoned professional with two decades of rich experience in leading IT services delivery, product development - management, program management, project management, transition management and account management. I am currently associated with GTS, IBM India, Bangalore as Global Delivery Program Executive for an Australian finance major, managing critical deliveries of service desk, identity and access management and email & collaboration. I possess vast and rich experience in Software Architecture & Design, Firmware Development, Operating Systems / Middleware Product Development, Software Support, Managed Services, Remote Infrastructure Management, Service Desk, Account Management and Cu...