Technically sophisticated IT professional with experience in level 1 administration presently working as Team Lead for Desktop Support Team at Tata Business Support Services on behalf of Appnomic Systems Pvt. Ltd. since Feb-12, 2010. I have highly developed skills and broad knowledge of modern and legacy network infrastructures, software applications and hardware. I usually charged with installing, supporting and maintaining desktops, thin clients or other computer systems and planning for and responding to its level 1 issues and other problems. Other duties may include scripting or light programming for systems-related projects