I am a Sales Consulting Manager with seven years of experience in CRM, Customer Experience, and IT Solution Selling. I have worked on co-creating Customer Experience strategies for mayor clients in the Mexican Territory in several industries such as Retail, Financial Services, Telecommunications and CPG.
I lead the Customer Experience Pre-Sales Team, responsible for developing technological strategies for our customers, in order for them to enhance their customer experience with Oracle Solutions. As a Sales Consulting Manager I have to work closely with the Regional Management Team to deploy the strategies defined by this group in Mexico. During my first year as a Customer Experience Man...