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Ireland Ireland

Cloud Support Engineer I at Amazon Web Services

Technology / Software / Internet

I am a Technical Support Analyst with 8+ experience years in Technical Customer Service roles. Best Customer Experience is what gets me motivated, there is nothing better to hear an compliment from a customer that needs help. At first I have started working with Microsoft Systems, such as Windows Server, Active Directory and Exchange Servers. After a few years managing and deploying such systems I have started to learn a new set of technologies from Microsoft, like SQL Databases, Hyper-V and Cluster Services. This has provided me the ability to work with very large companies, at this point I had already earned some Microsoft Certifications. Later on, I have joined the amazing Dell Tech...