Currently in charge of growing loyalty, personal assistance (concierge, travel and medical assistance) and customer relationship engagement services focusing on financial and insurance verticals in Americas. Vladimir previously held an array of roles in product development, operations, client services, account management and sales. Vladimir has created the ID Theft Resolution product for Europ Assistance in July of 2003. Under his leadership that product rapidly expanded into a robust product line, including product offshoots, such as Data Breach Response and Beneficiary Companion Assistance.
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