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Personal Information
Organization / Workplace
Lakewood, WA United States
Occupation
Retired, City Council
Industry
Telecom / Mobile
Website
About
Experienced and empathetic storyteller for the No. 1 telecommunications company of its kind; I enjoy the fact that the company is a tough sell because it charges people for Internet and TV that they want for free :) I have similar communications experience with one of the nation's leading medical centers, one of the nation's finest Universities, local government, and one of the world's largest recipients for funding of medical, health care and scientific research funding. My goal is to work and serve where I can help build deeper relationships and improve understanding and decision-making for customers, constituents or others. I was one of the first locally elected officials to talk ba...
Contact Details

Presentations(13)Ìý

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"Taking the Twitter hate like a champ:" Case study of how customers call businesses to respond personally through social media
"Taking the Twitter hate like a champ:" Case study of how customers call businesses to respond personally through social media"Taking the Twitter hate like a champ:" Case study of how customers call businesses to respond personally through social media
"Taking the Twitter hate like a champ:" Case study of how customers call businesses to respond personally through social media
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How Communications Supported #Xfinity4College in 2013
How Communications Supported #Xfinity4College in 2013How Communications Supported #Xfinity4College in 2013
How Communications Supported #Xfinity4College in 2013
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Lakewood WA Crime Stats Dec. 2010
Lakewood WA Crime Stats Dec. 2010Lakewood WA Crime Stats Dec. 2010
Lakewood WA Crime Stats Dec. 2010
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Documents(5)Ìý

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On the front lines: Helping Comcast customers understand what happens with severe storms and their service
On the front lines: Helping Comcast customers understand what happens with severe storms and their serviceOn the front lines: Helping Comcast customers understand what happens with severe storms and their service
On the front lines: Helping Comcast customers understand what happens with severe storms and their service
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Road recommendations
Road recommendationsRoad recommendations
Road recommendations
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Lakewood roads
Lakewood roadsLakewood roads
Lakewood roads
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