Blue Harmony is IBM's major transformation program to radically simplify the design and operation of three Globally Integrated Support Processes - Opportunity-to-Order, Order-to-Cash, and Finance. It’s part of IBM's ongoing evolution toward the Globally Integrated Enterprise (GIE) and demonstrates IBM's strategy in action.
Blue Harmony tackles some of IBM's more persistent problems and sets the stage for GIE by:
• Improving the ease of doing business for clients, especially Business Partners, by simplifying and standardizing processes
• Optimizing operations across the IBM enterprise while addressing the unique needs of Business Units (BUs) and countries
• Reducing operation cos...