I'm a senior director with 20 years experience in Customer Strategy & Development (Service, Sales, Marketing) in both B2C and B2B environments.
I develop and lead marketing, positioning and customer (experience) strategies aimed to deliver sustainable improvement in the way the companies I work for create value for and with their customers. These sustainable improvements are rooted in facts and analytics, and designed with a digital first, customer centric mindset.
After working in an enterprise environment for the past decade I recently chose to change scenery and accept the role of CMO for CX Company, an artificial intelligence scale-up. I stepped out of a role with multi-million ch...