Getting to a continuous improvement culture is as much about effective human dynamics as it is project / problem-solving mechanics.
In becoming an effective Six Sigma Black Belt, I learned that change can be accomplished easier and quicker if basic human dynamics are paid attention to. such as:
- Human Dynamics in Data Collection.
- The role that personality styles can play in reaching high performance teams.
- How positive feedback contributes to effective change.
- What to do about "resistors" to contain their "damage control."
Learning the tools of continuous improvement inside the human dynamic element will help those in the middle of change actually grow to better accep...
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