Steve is the Grand PooBah and Trainer of Champions of Sale Away LLC., providing Pinnacle Performance sales, customer service and leadership training, speaking and professional development services with specialization in the tire/auto service, B2C and professional services industries.
A true student of the selling profession, Steve has over 25 years of successful sales, sales management, and sales training experience.
With proven expertise in creating and implementing strategic sales and customer service initiatives and training solutions, Steve is regarded an expert in developing, motivating and leading top-tier sales and customer service teams from the ground up.
As the producer and ...
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people skillscommunication skillsemotional intelligencesteve ferrantecustomer servicecustomer relationship managementhuman resourcesprofessional developmentself-help
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