The document discusses the transformation of Barkley from 2000 to 2010. It shows that Barkley's revenue grew from $5 million to $50 million during this period, with its largest client making up 70% of revenue in 2000 but only 24% in 2010. The document then lists four key lessons learned about crisis management: prepare in advance, abolish democracy in a crisis, share information openly, and hire and fire strategically. Charts show Barkley's projected revenue and goal of reducing reliance on its largest client to 10% or less by 2013 through recovery strategies like focusing on people, thought leadership, rapid prototyping, and innovation.
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