14+ years of hands-on experience in Employee/Customer Experience; a practitioner with a comprehensive strategic and operational understanding of HRM (Human Resource Management) & CEM (Customer Experience Management). Well versed and able to run operational human resource management/Customer Experience Management, devise and implement coherent HR/CX strategies whilst improving internal processes and procedures within a demanding environment. Presenting a track record in successfully influencing and communicating at a senior management level.
Contact details: melkhedir@gmail.com, Skype: m.elkhedir, +249912396050, +971528453465
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