Personal Information
Organization / Workplace
Casablanca, Morocco Morocco
Occupation
Responsable Process
Industry
Telecom / Mobile
Website
http://www.inwi.ma
About
- Management des processus: Business Process Management (BPM) (Design (MEGA Process), Modeling, Analysis, Execution, Automation, Monitoring, Optimization, Reengineering (BPR),...)
- Management de la Qualité & Audit : Certifié responsable d'audit IRCA (International Register of Certificated Auditors), Mise en place de SMQ (ISO 9001), Qualité Logicielle (CMMI, ...)
- Amélioration Continue : Assessment, Mise en place des Quick-Wins, Lean Management, ...
- Organisation & AMOA
- Management de Projet & PMO (PMP-certified)
- Customer Relationship Management (CRM): Service Client, Expérience Client,...
Contact Details
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