- Leading Service Architecting, enablement & delivery for broad range of services for engineering & IT customers.
- Executed business strategy of brining efficiency in providing project & operational support for both infrastructure and application for global engineering customer
- Developed & led transitional elements for Operational support model for global sites
- Managed smooth transition of service within contractual obligation (budget, duration) and maintain the quality of service
- Executed transparent transition of applications & underlying infrastructure covering customers in 3 global regions & 11 Key global design Centers.
- Led process compliance for effective service manage...
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