Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
Director, Telecom Services at ICS-NETT
Industry
Telecom / Mobile
About
* Proven ability to conceptualize, refine and document complex technical solutions in a proposal or architecture document.
* 10+ years experience in managing technical support and service desk professionals in 24x7 environments.
* Excellent understanding of ITIL and Service Management concepts
* Technical Project Management
Contact Details