際際滷

際際滷Share a Scribd company logo
Changing Your Content For The 
Mobile World 
Adrian OFlynn 
Facebook & Instagram for Social Good - London 
By Adrian OFlynn
(Explanatory slide) 
 Facebook and Instagram held an event in 
London to help UK charities use their 
platforms for social good in October 2014. 
 I was invited by Facebook to speak about 
Concern Worldwides successful Facebook 
content strategy.
Content associated with Concern?
Once a upon a time.... 
And everybody was happy!
Facebook and instagram for social good adrian o_flynn
Facebook and instagram for social good adrian o_flynn
Facebook and instagram for social good adrian o_flynn
Like Wiley 
Coyote
The ads didnt break, reach did.
For Concern that has real 
consequences
We changed our approach to Facebook 
to try and solve this problem.
Facebook and instagram for social good adrian o_flynn
Facebook and instagram for social good adrian o_flynn
Facebook and instagram for social good adrian o_flynn
We were doing little or no social good.
Niall @Concern said It doesnt work to 
apply what worked in other channels.
Experimented with what people Liked
Show impact, a smile and thank YOU.
The results were undeniable.
When promoting 
a 界温馨沿温庄乙稼
Or an event
Or just post 沿鞄看岳看壊
Then Achoyo reached 98,089 people. 
Including my housemate.
Engagement increased 1809% in 1 
year. 
 Q4 2011. 18 posts = 748 total engagements 
 Q4 2012. 18 posts = 14,760 total engagements 
16000 
14000 
12000 
10000 
8000 
6000 
4000 
2000 
0 
Q4 2011 Q4 2012
The miracle of compound interest
The Philippines typhoon got people 
talking. And then texting.
We were telling storieswith happy 
endings.
Facebook and instagram for social good adrian o_flynn
Story definition: A character wants 
something and has to overcome 
adversity to get it.
We used to just show adversity
Character. Adversity. Got it!
Then we started posting less
It didnt fix our recruitment problem. 
But we were getting reach.
What you really need to do? 
 Experiment with your brands message to find 
what fits a new channel. 
 Then give that channel time to grow. Invest in 
building an audience.
Applied the same approach to email.
Open rates went from 11.5% to 16%
A/B test: regular givers gave 6% more.
Found this video campaign which 
raised $1.6m online.
Tell the story of Nurse Mary K. Cole
Saving lives in this placefor the 
last 18 years
A story we play a role in.
YOU can create the happy ending 
#send1brick
Selfie VRS High-production video
Plan and test your content
And you can use Facebook for social good.
Takeaways 
 Experiment with Facebook and Twitter to find 
what part of your message fits the 
conversation. 
 Provide value to build an audience. 
 Show them the happy ending of a story (Buy 
Story by Robert McKee.) 
 Set targets per post to ensure consistency. 
 Say NO to fundraisers Brand & CTAs.
P.S. 
This dynamic sector is in a 
constant state of flux, and 
those who want to keep apace 
need to ensure that they stay 
up to speed. 
Digital Conference Promo, 2014
100+ online marketing 壊岳温韓韓
Marketing is the science and art of 
exploring, creating and delivering value 
to satisfy the needs of target market at a 
profit. 
Phillip Kotler, 1967.
Thanks

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