Co-Founder at Human Traffic :: Shopping Experience Design
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About
Researcher and practician in effective communication and user experience of public and commercial spaces, with strong orientation on customer experience in retail.
Own experience gained in cooperation with the organizers of mass events, and by implementation of shopping experience standards for the largest polish brands.
As an expert in customer behavior has worked on projects and implementation of new shopping experience standards for the Plus GSM network, PKO BP, BNP Paribas, DnB Nord and BOS Bank. She has also managed shopping experience research projects for Eurobank, Shell, INEA, Enea.
Specialties: customer experience management, shopping experience design, retail, design thinking...
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