Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Contact Center Operations Division Manager at TE Data
Industry
Apparel / Fashion
About
Ahmad Samir is a Contact Center Division Manager, planning and development division manager in TE Data the biggest ISP and data carrier Company in Egypt. Ahmad has more than 14 years previous working experience in Contact Centers industry, Business Process Outsourcing (BPO), Aviation, Large Organizations in various roles and responsibilities. He delivered different training programs and workshops in Egypt and Dubai.
More than 14 years of successful experience in the below,
• Customer service and support.
• Training management.
• Instructing and Quality Management with recognized strengths in account maintenance.
• Business consultancy and strategic planning.
• Planning/implementing proact...
Contact Details