Customer-focused, ITIL certified professional services manager, experienced operation manager capable of mentoring, leading, and delegating to achieve objectives while maintaining excellent interpersonal relationships and highly motivated team.
An efficient communicator to the stake holders and KPI performance management with very effective organizational, priority based time management skills with the ability to consistently meet tight deadlines.
Technical skills
-Good knowledge and practice E1/T1 MUX, SDH/SONET STM1/OC3-STM16/OC48 networks, SPVC ATM networks
-Good knowledge and practice of operating TCP/IP networks. DNS, HTTP, ARP, SSL, VRRP, GLDP, STP, RSTP, Port Channeling, netflow....
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