Personal Information
Organization / Workplace
Egypt Egypt
Occupation
(CRM) Customer Relationship Management Business S.Manager at "Extra"
Industry
Retail
About
19+ years highly experienced professional in multinational & international companies with strong leadership and management abilities, notable experiences in managing & training Credit Risk Management, Collections, Fraud Management, Customer Experience, Policies setting & Processes & Contact Centers supported by strong Finance background
Worked at telecommunication operators "Vodafone Egypt" & Mobily-KSA" in building the structure of the Credit Risk Management & Customer Operations areas
Specialties:
Professional trainer, Credit Risk management & Collections Consultant
Customer Experience programs, Professional public speaking, Credit Scoring, Collections
Improvement plans, Structuring an...
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