Personal Information
Organization / Workplace
Istanbul, Turkey Turkey
Occupation
Customer Solutions Senior Manager
Industry
Telecom / Mobile
About
I am an Industrial Engineer and attended several Master's Programmes of leading Universities of Istanbul, Turkey.
I have more than 15 years experience in Telecommunications.
I have Billing, Charging, Collection, Revenue Assurance, Business Intelligence, Roaming and Fraud experience over 10 years as team head & manager. Currently employed as Customer Solutions Senior Manager in Turkcell Global Bilgi.
Plus to management experience; I have technical knowledge of Operations, Analysis, Business Analysis, Solution Architecture & Enterprise Architecture, Test, Support, Demand Management, User Experience, Problem Management, Account Management, Vendor Management and Planning. I have also t...
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