Personal Information
Organization / Workplace
Sydney, Australia, NSW Australia
Occupation
Managing Director - CXCO - A Strategic Innovation and Customer Experience Consultancy
Industry
Apparel / Fashion
Website
About
For the last 20 years, I've been focused on understand and designing for humans.
I'm founder of CXCO - a Strategic Innovation and Experience Strategy Consultancy. At CXCO we work with organisations to enable them to make strategic decisions that impact their most high-value relationships. We create insight lead strategy (outside-in), understand systemic root-cause issues, and identify opportunities for growth and differentiation.
We bring a robust process to deal with complexity, understand the unarticulated, and handle ambiguity, based on observing human behaviour and drivers of decisions. This approach can be used across industries and for organisations that are prepared to transform ...
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