Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Senior Delivery Manager- Concentrix India
Industry
Finance / Banking / Insurance
Website
http://zenta.com/About
• A dynamic professional with over 12+ years of experience in:
Operations Management Risk Management Project Management
Process Re-engineering Team Management Client Relationship Management
Service Delivery Training & Development Quality Management
Business Continuity
• Presently associated with IBM GPS (Concentrix), Bangalore as Delivery Manager
• Efficiently led teams in Banking Domain for Fortune 500 Clients in areas of Customer Services, Mortgage Services and Banking Back-office
• Gained significant knowledge of Six Sigma DMAIC Methodologies
• Proficient in directing the continuous alignment of program scope with business objectives and modifying the pr...
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