Highly accomplished and dedicated professional with 10 years of experience in the Team Management, Project Management and Client Servicing related to Database Administration support.
Technical Management :Strong understanding of Project Management, Configuration Management, Incident Management, Problem Management, Change Management,Release Management , Service desk, Scheduling and Time management.
Operations Support :Efficient to run the 24 X 7 operations using ITIL framework by defining the business process, quality, timeliness, compliance and degree of customer satisfaction.
Technical : Strong hold on MS SQL database with ability to Plan , Execute and automate the recurring manual ...
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