-Over 8 years of experience in Technical Support, Key Account Management, Server Management, Virtualization & Escalation Management
-Presently associated with VMware Software India Pvt. Ltd., as Premier Services Engineer
-Experience in acting as escalation point to resolve support issues, driving resolution of technical support issues and sharing best practices with team members
-Possess excellent communication, analytical and troubleshooting skills
-Possesses solid experience in Virtualization and Operating systems
-Strong technical background with a track record of delivering outstanding customer satisfaction
-Skills
-VMware
Virtual Infrastructure 3.x, 4.x, 5.x, Lab Manager, vCloud...
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