Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
General Manager - Business Performance at Telstra Digital
Industry
Telecom / Mobile
About
Established Telstra Digital's Business Performance team, which is accountable for ensuring that the expectations of customers who interact across any of Telstra's digital channels are fully met. This includes provision of effective multi-site operational support, logistics and supply chain performance, data collection and performance analytics, as well as an automation and digitisation program within Digital First, one of Australia's largest digital transformation initiatives.
More information about Telstra's digital goals and the Digital First program can be found at https://www.telstra.com.au/content/dam/tcom/business-enterprise/digital-media/pdf/digital_first_discussion_paper.pdf
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