Personal Information
Organization / Workplace
Montreal, Canada Area Canada
Occupation
Travel Experience Designer and New Marketing Strategies
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About
I have an MBA and a Master’s Degree in Tourism Development with more than 20 years of experience as executive, speaker and consultant. My specialities are tourism development, TI, marketing, innovation, customer experience and sustainable development. I can help your organization to update your strategies to Information's Age:
- Updating marketing practices with co-promotion and experiential strategies
- Optimizing customer experience process
- Implementing customer experience strategy
- Designing innovative services
- Training your staff
Contact Details
Tags
turismo
customer experience
posicionamiento destino
social media marketing
digital marketing
experiencia
marketing 3.0
travel and tourism
cocreation
marketing
tic
marketing turistico
destinos
medir destinos
strategy
travel
viaje
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sustainable development
sostenibilidad
destino
co-creation
social media
innovation
cocreacion
mercadeo digital
redes sociales
competitividad
turismo sostenible
turismo inclusivo
omt
marketing digital
user experience
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destination management
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