Monterrey Area, Mexico Mexico
Information Management Supervisor en Atos Company
Technology / Software / Internet
I'm 15 years experienced in the IT support, specialized in Call Centers Administration and IT Support either Online or presential.
I'm very analytic and I stick to procedures based on ITIL and ISO 20000, I always look to satisfy customers by delivering expected outcomes and a well performed job.
I'm a hard worked, etchical and an easy-going fellow.
Specialties: Help Desk Management
IT Support Management
PM Jr.
Lotus Notes Administrator
Active Directory Administrator