Creation of technical department (branch network).
Creation of integrated technical support service.
Deployment of territorial distributed contact center.
Design of Company鈥檚 technological development strategy.
Creation of budget estimates and investments in Company鈥檚 development process. Control of budget execution.
Supervision of Company鈥檚 material and technological resources.
Supervision of maintaining the quality of the projects performed.
Implementation of ITIL.
Contact center creation from scratch (Genesys)
Department and branch network creation from scratch
etc.
Software:
Windows 95/98/2000/XP/Vista/7鈥� Windows 2000/2003 Server鈥� ISA 2000/2004鈥� Exchange 2003鈥� MS Office鈥� MS Visio鈥� MS ...
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