I have always pursued the objective of the optimization of the processes managed and customer satisfaction both internal and external to the company.
I worked in the areas summarized below.
GAMING ONLINE - Responsible for the production of services and CRM, project coordination, responsible for documentation and certification of platform games, responsible for the analysis of the data for the games, a member of the supervisory body, support laundering.
CALL CENTER. - Head of Customer Care activities, Telemarketing and opinion polls.
SOFTWARE DEVELOPMENT - Project manager and software development management.
QUALITY SYSTEMS - Design and maintenance of quality management systems accor...
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