Alisha_Professional Resume – 02
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Alisha Ross is seeking a new position. She has over 10 years of experience in customer service, administrative, and receptionist roles. Her resume lists her contact information, education, objective, work history at 4 companies, skills in Microsoft Word and Excel, and interests in crafting, woodworking, knitting and sewing.
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resumeAnush ChermakyanAnush Chermakyan has over 5 years of experience as a Senior CD Loan Closer at JP Morgan Chase Bank where she prepares closing documents, orders HUDs from title companies, verifies required documents, and coordinates closings. She also has experience in collections support at Kaiser Permanente and as a bank teller at Bank of America. Anush has an Associate's degree from Los Angeles Valley College and is bilingual in English and Armenian. She has strong organizational, problem solving, and customer service skills.
Alisha_Professional Resume – 02
- 1. Alisha Ross 871 N. Mollison #28 El Cajon, Ca 92021 • Contact No : 619-373-4110 • Email : alisha44@hotmail.com Education Details • Diploma, El Cajon High School 3.0 4 Objective Work Experience • DYE Precision Inc. Scripps Summit, Ca May 2012 - Sep 2015 Receptionist/HR Assistant •Customer Service •Process all internet orders from. four different websites as well as phone orders and walk ins •Process monthly account statements •Charge credit cards usingMAS •Filing, faxing, copying, emailing, scheduling •Assist HR and accounting •Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. •Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Helped each department manager preparing payroll weekly. •Daily cash, and check deposits as well as managing the credit card machine • Menifee School District Menifee,Ca Jul 2012 - May 2013 Teacher Aide for special education K-12 •In class teacher Aide to special ed children grades K - 5 •In class, hands o teachers Aid to troubled students grades 6 - 12 • Chem Dry of the West Murrieta, Ca Jun 2008 - May 2012 Office Manager Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. •Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. •Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. •Led “cleanup”of company database and files. •Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times. •Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude. •Daily cash, and check deposits as well as managing the credit card machine •Daily cash, and check deposits as well as managing the credit card machine • Grand Pacific Resorts
- 2. Carlsbad, Ca Nov 2004 - Oct 2006 Receptionist Served as first point of contact for customers, faculty and staff calling or visiting the main administrative office. •Efficiently operated office switchboard and provided prompt, courteous and knowledgeable assistance. •Daily and monthly reports using Microsoft Word and Excel •Cash and check deposits ready for courier daily Field of Interests • Learning new things Skills • Certified in Microsoft Word and Excel Strength & Hobbies • Love redoing furniture, crafting, and wood working • Knitting, sewing, reading dcx gbgb