I specialise in change management for humanitarian aid organisations and social enterprises, especially around the use of technology and building staff capacity. My consultancy work makes such organisations more effective. I focus on end results for both staff and recipients.
I have found that the better we can engage with the recipients of aid or social services, and frontline staff, the greater improvement in quality and impact organisations can effect. My work sees me working with organisations on their frontline services, organisations operations, technology and individual personal development.
I interrogate business processes and business models on all levels. I am particularly s...