A TLC & ICT executive and visionary. Working over broadband service creation since 1990. Working over web service creation over fixed and mobile networks, has innovated "go to market" for TLC and WEB services" (first ADSL rollout plans over +1Mil customers in Italy, Fastweb IPTV CEO, Pure Internet Offer on ADSL, etc, web sales share for TLC services over 30% ). As VP of major TLC players in Europe has experience in Business Development, WEB Marketing, Customer Experience management. Since 2011 is founder and shareholder of Servicein, leader for CHAT contact center in Italy and customer experience innovation.