Wide technical background with over 10 years of IT experience (lately in Outsourcing Services).
Excellent skills in end user services, desktop management and infrastructure management. Able to deal with environment of different size and complexity.
Worked and supported the analysis and development of business processes (support activities, involvement of different teams per competency area, ...) with the aim of allow delivery of managed services. Sensible to the quality of deliverables, responsive, provides effective transversal and cross-functional coordination.
Mainly attracted by international opportunities, establishes very good and productive relationships (on-shore and off-s...