Personal Information
Organization / Workplace
Tampa/St. Petersburg, Florida Area United States
Occupation
Director, IT Service Delivery at Insurance Administrative Solutions, L.L.C.
Industry
Technology / Software / Internet
About
Certified Project Management Professional (PMP), Certified ScrumMaster (CSM), ITIL v3 Foundation, and Six Sigma Black Belt, who has used, implemented, and assessed Software CMM and CMMI. Background is in project/program/portfolio management, IT, operations, and process improvement with associative disciplines such as quality, metrics, training, and facilitation. U.S. Air Force for 12 years. Also worked for RCA, TYBRIN (defense contracting), Certegy/FIS (financial processing), Sage Software (retail software), Tampa General Hospital (healthcare), HealthPlan Services (health plans), Community Healthcare Solutions for goPMO (consulting), and CareCentrix for Apex (consulting).
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