Personal Information
Organization / Workplace
Barcelona Area, Spain Spain
Occupation
Head of Service and Quality
Industry
Finance / Banking / Insurance
About
Insurance organization and customer service expert
Professional career focus on improvement of the costumer service
Experience as a strong operations manager, managing/working with diverse teams
Broad knowledge of accounting and CRM systems and tools
Demonstrated experience managing finances and budgets
Supreme time management, organization and communication skills
Collaborative
Engaged
Enthusiastic
High level of integrity
Entrepreneurial spirit
Passion for technology and customer
Author of the book Del cliente satisfecho al cliente entusiasmado (experiencia cliente en el sector de los seguros de vida)
Contact Details
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