A senior digital professional experienced in developing innovative digital/social business concepts and digital/social service campaigns/strategies (B2C & B2B). Connect online/offline with a strong focus on customer satisfaction.
Specialties:
- Customer Service (webcare, community management)
- Digital & Social Business (social innovation/strategy, social sales, social analytics)
- Digital & Social Content (pro-active communications)
Convinced that Service is the new Sales. Keeping your customers and your employees happy is a great job, it makes life better and brings you loyalty in the end.