I am a technical troubleshooting and customer support administrative professional, currently holding the role of Backfill Team Manager at Apple Inc. With over 5 years of managerial and administrative experience, I worked with teams in Customer Service, as well as Volunteer Environments. I have coordinated city-wide events, professionally supported technical support teams, facilitated and developed corporate training courses for Microsoft, and have worked under big names such as Microsoft and Apple Inc.
I currently work for Apple Inc as a Backfill Manager, facilitating and supporting teams of up to 20 individuals. My most recent accomplishments include a successful mentoring rotation, and...
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