Managing Executive of Client Engagement, an area within Nedbank Retail that manages Client Insights through Business Intelligence Solutions, Client Services and Segment businesses. Also includes Transactional Products, Savings & Investment Products, Mobile & Digital and Retail Wide Marketing.
This area is focused on lifting the client-centricity of our offering by being passionate about understanding what our customers want and improving our client experience.
Specialties: Product development, marketing, data analytics, client value management, credit risk, collections and recoveries, etc.