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Port Elizabeth Area, South Africa South Africa

Senior Service Marketing Co-ordinator

Automotive

Duties – Analysing Dealer Key performance Indicators, Customer service Index and Phantom Test results on an on-going basis. –Develop and Implement a profit improvement strategy for dealers with key focus on market exploitation and sublet, efficiency and productivity: •Update market share model •Develop a prospecting strategy to be used at dealer level •Integrate service market prospecting into CRM module •Develop a brief or consultants of what has to be achieved •Pilot concept with selected dealers •Asses outcome and prepare business case for migration to balance of dealer organisation –Co-ordinating Field Staff visits to dealers on a monthly basis. –Liasing with Re...