System Analyst - Expertise in Focus ERP, Microsoft CRM Dynamics Functional, Joomla Website Maintenance - ISTQB Certified
Industry
Technology / Software / Internet
About
1. IT Desktop Support
2. Enterprise resource planning (ERP)- Handling customization, report creation, and technical troubleshooting for Focus ERP, print layout creation, linking 2 or more screens, daily manual backup along with automation
3. Customer relationship management (CRM) 鈥� Worked as administrator for CRM, which includes understanding user needs, customization, report & views creation and end-to-end troubleshooting, accounts, products master and goals creation
4. Web content management system (CMS) - Website maintenance on Joomla platform and performing regression testing of website
5. Experience in leading a team for Quality Checks of e-Commerce domain
6. Maintaining & expanding .
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