Personal Information
Organization / Workplace
Region VII - Central Visayas, Philippines Philippines
Occupation
Workforce Supervisor
Industry
Human Resources / Recruitment
About
• Plans, prepares and organizes task for each team members.
• Responsible in training schedulers to utilize the Verint system in scheduling agents for all Qualfon Sites.
• Responsible for Scheduling process implementation across all Qualfon Sites.
• Leads project implementation for internal projects or developed system.
• Provides coaching or mentoring for team improvement.
• Ensures team's compliance on company’s policies and procedures.
• Demonstrates team work in attaining department, team and personal goals.
• Prepares reports for forecasting and scheduling trends to be used by Workforce, Operations and Recruitment department.
• Recommends action plans or solu...