Personal Information
Organization / Workplace
Italy Italy
Occupation
Technical Sales Representative
Industry
Technology / Software / Internet
About
I am working as pre-sales technical consultant in the Dell Italian Global 500 market segment. I identify the customer requirements and recommend appropriate Dell Enterprise products and solutions.
I'm responsible for providing telephone support for customers on operation or maintenance of Dell enterprise products. Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues. Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
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