Clients count on QIMS as a strategic partner to support mission-critical decision making at global, regional and local levels.
Our diverse, collaborative team is relentless in anticipating and meeting client needs—applying one of the world’s largest and most complete
collections of healthcare information, a market-leading global technology infrastructure, a rich portfolio of applications, and deep industry
expertise.
I'm in charge of coordinating the support activities towards the customers ( help-desk, training, hardware management and customer technical support ).
Contribute to evaluate the content of the customer proposals.
Monitor the delivery of the SLA commitments to the customers.