Personal Information
Organization / Workplace
Ahmedabad Area, India India
Occupation
Team Lead - Liquidity & Investment
Industry
Finance / Banking / Insurance
About
• Handling Cash Operations Banking portfolio, Involving Swift and MT executions.
• Maintaining SWEEP structures for end customers across NA, EMEA, LATAM, CEEMEA
• Handling team of 20 people
• Training new hires
• Preparing process manuals
• Handling client escalations
• Coordinating with the management and other team members for solving their queries.
• Interacting with the client for process improvement
• Sharing regular updates regarding process with the team
• Preparing Root Cause Analysis Report for analyzing quality
• Preparing repository for smooth functioning of process
Contact Details