Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Senior Manager - Ops Support ( HOD)
Industry
Finance / Banking / Insurance
Website
http://www.sisprosegur.comAbout
CALL CENTER MANAGER
Expert in Process Redesign, Performance & Productivity Improvement
Result-driven management executive with 10 years experience in training, development and project management & call centre management in high volume operations. Skilled as internal consultant in analyzing existing operations and implementing the strategies, process and technologies to improve productivity and efficiency. Expert in facilitating change in workforce to support organizational operating, financial and quality objectives. Strong P&L management cross-company strategic project management, information technology, human resources and benchmarking experience.Expertise in:
• Customer Relations
•...
Contact Details