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Consulting / Advisory

Aspect is a global provider of customer contact solutions. The Aspect vision is to build customer-company relationships by bringing customer contact to every enterprise function. The company firmly believes that the only way to succeed in today’s consumer environment is by leveraging modern enterprise communications and collaboration platforms to enable the expansion of customer-facing processes across the enterprise, anchored by the contact center and its hard-learned best practices. This is how Aspect defines next-generation customer contact.